Customized orders cannot be modified once placed. This means you can’t change the design or text – or placement of either – and you’ll need to place a new order if you’d like to increase the quantity. If you need to upgrade your shipping method or cancel your order for any reason, you may do so within 1 hour of placing your order by reaching out to our Customer Care team at 1.800.872.5384.
Note: Custom items are not eligible for return or exchange.