How to sign in to your Levi’s® account

Levi’s® has begun using a passwordless sign‑in experience to help keep your account secure and make logging in easier. Instead of a password, you’ll sign in using a one‑time code sent to your email or, on supported devices, a passkey.

Step 1: Start Sign‑In

Go to the Levi’s® sign‑in page. Enter the email address associated with your account. Select Continue

Step 2: Check Your Email for a One‑Time Code (Email OTP)

We’ll send a one‑time passcode (OTP) to your email address.

Open the email from Levi’s®. Copy the code. Return to the sign‑in screen and enter the code.

Please note: Codes expire quickly for security purposes. If yours expires, you will need to request a new one.

Step 3: Sign In Successfully

Once the code is accepted, you’re signed in and can access your account as usual.

Optional: Use a Passkey (If Available)

On supported devices, you may see the option to sign in with a passkey, which uses your device’s built‑in security (Face ID, fingerprint, or screen lock).

To use a passkey: Enter your email address. Select Create a Passkey when prompted. Follow your device’s on‑screen instructions to confirm your identity.

Please note: Passkeys are device‑specific. If you switch devices, you can still sign in using email verification.

If You Don’t Receive the Email Code

Try the following:

• Check your Spam, Junk, or Promotions folders
• Confirm the email address is entered correctly
• Request a new code and wait up to 2 minutes

If it still doesn’t arrive, contact Customer Service for help.

If the Code Doesn’t Work

• Make sure you’re using the most recent code
• Enter it before it expires
• Request a new code if needed

If Passkey Doesn’t Work

If passkey sign‑in fails:

1. Select Use email instead
2. Sign in using the one‑time code sent to your email

You can always use email verification as a backup.