Payment

Payment Methods

• What Kind of Payment Does Levi.com Accept?
• What is Cash App Afterpay and how do I use it?
• What if I miss or cannot pay an Cash App Afterpay payment?
• Can I add or remove a saved Payment Method?
• Will paper receipts still be given at in-store checkout?

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Payment Security

• What is an Authorization Hold?
• Why do I see two holds on my account?
• Will my payment information be secure?

Gift Cards

• When I purchase an e-gift card, when is it sent and when will I receive it?
• Can I return a gift card I purchased?
• How will I receive my refund if I used a gift card for a purchase?
• How Do I Get a Refund Via E-Gift Card.
• What if I lose my gift card or it gets stolen?

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Donations

• What is the Levi’s® Donation program and how does it work?