Does Levi's® offer price adjustments?
Yes. Levi’s offers a one-time price adjustment on eligible full-price items purchased on Levi.com if those items go on sale online within 14 days of purchase. Any qualifying item in the order that was purchased at full price may be eligible for a price adjustment.
Which purchases do not qualify for a price adjustment?
Price adjustments are not available for:
- Items purchased before major promotional events, such as Black Friday, Cyber Monday, or Warehouse Sales
- Final Sale items
- Items excluded by specific promotional Terms and Conditions
- Purchases receiving certain promotional discounts
Price Adjustment Limits
How many price adjustment requests can I submit?
Only one price adjustment request is permitted per order. Once a price adjustment has been issued for an eligible item, that item is no longer eligible for additional adjustments, even if the price decreases again within the 14-day eligibility period.
Can I combine a price adjustment with a promotional discount?
No. You may receive either a price adjustment or a promotional discount, but not both for the same item.
Receiving a Price Adjustment
How will I receive my price adjustment?
For shipped orders, approved price adjustments are typically refunded to the original payment method within 3 to 5 business days.
For orders that have not yet shipped, the adjusted price will appear on your shipping confirmation.
Can I request a price adjustment for an in-store purchase?
If you purchased your item at a Levi's® retail store, please visit a Levi's® retail location with your item and original receipt to discuss available options.
Use our Store Locator to find a store near you.