Orders

Track My Order

• How do I sign up for SMS/Text updates to track my order?
• Levi's® Orders: Status & Arrival Time
• How can I contact a customer service agent?
• I think my package may be lost/stolen/missing, what can I do?
• Levi's® Orders: Status & Order Tracking

See all 6 articles

Place Order

• Can I continue to place orders?
• What is same day delivery and how does it work?
• What if my items are out of stock online?
• Why can’t I add an item to my shopping cart?
• Can I have my order gift-wrapped?

Change or Cancel Order

• Can I cancel or modify my order? Can I change the delivery address of my order?
• How can I request to pick up my order at a FedEx location?
• Why did my order get canceled?
• Why is there a charge on my bank account for a canceled order?
• Can I cancel or make changes to a Same-Day Delivery order after I’ve placed my order? Can I change my shipping method?

Promotions

• Does Levi's® Offer Price Adjustments?
• How Do I Redeem a Levi's® Promotional Code?