Orders

Track My Order

• How do I sign up for SMS/Text updates to track my order?
• Where is my order?
• Why is my order late?
• I think my package may be lost/stolen/missing, what can I do?
• How do I track my order?

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Place Order

• Can I continue to place orders?
• What is same day delivery and how does it work?
• What if my items are out of stock online?
• Why can’t I add an item to my shopping cart?
• Can I have my order gift-wrapped?

Change or Cancel Order

• How do I cancel my order?
• Can I change the ship to address of my order?
• Can I edit or change the items or quantity on my order?
• How can I request to pick up my order at a FedEx location?
• Why did my order get canceled?

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Promotions

• Does Levi's® Offer Price Adjustments?
• How Do I Redeem a Levi's® Promotional Code?

Accessibility Support

• Can I share usability feedback?
• Does Levi's offer accessibility assistance?