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  1. Levi’s® Customer Service
  2. Orders

Orders


Track My Order

  • How do I sign up for SMS/Text updates to track my order?
  • Levi's® Orders: Status & Arrival Time
  • How can I contact a customer service agent?
  • I think my package may be lost/stolen/missing, what can I do?
  • Levi's® Orders: Status & Order Tracking
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Place Order

  • Can I continue to place orders?
  • What is same day delivery and how does it work?
  • What if my items are out of stock online?
  • Why can’t I add an item to my shopping cart?
  • Can I have my order gift-wrapped?

Change or Cancel Order

  • Can I cancel or modify my order? Can I change the delivery address of my order?
  • How can I request to pick up my order at a FedEx location?
  • Why did my order get canceled?
  • Why is there a charge on my bank account for a canceled order?
  • Can I cancel or make changes to a Same-Day Delivery order after I’ve placed my order? Can I change my shipping method?

Promotions

  • Does Levi's® Offer Price Adjustments?
  • How Do I Redeem a Levi's® Promotional Code?
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