Orders
Track My Order
- How do I sign up for SMS/Text updates to track my order?
- Where is my order and how do I Track it?
- Why is my order late?
- When will my order start processing?
- I think my package may be lost/stolen/missing, what can I do?
Place Order
- What is a Pre-Order Back Order and How Does it Work?
- What is a BackPocket Order and How Does it Work?
- Does Levi's provide assistance placing orders?
- What if my items are out of stock online?
- Why can’t I add an item to my shopping cart?
Change or Cancel Order
- How do I cancel my order?
- Can I change the ship to address of my order?
- Can I edit or change the items or quantity on my order?
- How can I request to pick up my order at a FedEx location?
- Why did my order get canceled?