What does "Final Sale" mean?
Items marked as Final Sale are not eligible for returns, refunds, or exchanges. This policy applies to purchases made online, in stores, and through the Levi's® app.
How do I know if an item is Final Sale?
Final Sale items are clearly identified throughout the shopping experience, including:
- On the product page
- In your shopping cart before checkout
- In your order confirmation
- In your order history
Please review product details carefully before completing your purchase.
Can I return, refund, or exchange a Final Sale item?
No. Final Sale items cannot be returned, refunded, or exchanged, including for:
- Sizing or fit concerns
- Ordering the wrong size, color, or item
- Change-of-mind purchases
We are unable to make exceptions to the Final Sale policy.
What if I receive a defective, damaged, or incorrect item?
If your item arrives defective, damaged, or different from what you ordered, please contact our Customer Service team for assistance. Please have your order number and the garment available when you contact us so our team can assist you as quickly and efficiently as possible.
Are promotions, discounts, and price adjustments available on Final Sale items?
Only one discount may be applied per item. Discounted merchandise, including Final Sale items, is not eligible for additional discounts. Final Sale items are also not eligible for price adjustments or price matching.