At Levi Strauss & Co., we stand behind the quality of our products and want every purchase to be a positive experience. All products have a 2-year warranty against manufacturing and material defects (outside of normal wear and tear).
If you feel your garment is defective, send it back to us along with a completed Warranty Return Form and we’ll inspect it. If your garment is found to be defective, we’ll replace it with the same or similar garment.
For warranty evaluation, please send your item(s) and completed Warranty Return Form directly to:
LS&CO. CONSUMER RETURNS
501 RAIDERS WAY
HENDERSON, NV 89052
- All warranty-related shipping must be prepaid and we suggest insuring it.
- State law requires that products accepted for review must be clean.
- Please allow 2-4 weeks for processing once your garment(s) have been received.
Please note that this information is intended for products purchased in the United States only.