Refund timing depends on your return method, payment method, and eligibility for Faster Refund.
Faster Refund
Eligible customers may receive their refund as soon as their return receives its first carrier scan.
You may qualify for Faster Refund if:
- You're a Red Tab™ member returning fewer than 5 items with a refund value under $300, or
- You use a boxless return method.
Eligible payment methods include:
- Credit card
- Debit card
- Apple Pay
- Google Pay
- Afterpay* (subject to eligibility)
Standard Refund
If your return doesn't qualify for Faster Refund, your refund will be issued after the return is received and processed.
Standard Refund typically applies if:
- Your refund total exceeds $300.
- Your return contains more than 5 items.
- You paid using PayPal or Venmo.
- You don't meet the Faster Refund eligibility requirements.
How long does Standard Refund processing take?
| Return Method | Estimated Processing Time |
|---|---|
| FedEx return | Up to 7 days |
| Boxless return | Up to 27 days |
Processing times include shipping and return processing.
How can I track my refund?
If you have a Levi's® account, you can track your return and refund status online:
- Sign in to your Levi's® account.
- Select your name in the upper-right corner of the page.
- Click Order History.
- Select your order to view your return and refund status.
If you checked out as a guest, you can track your return using the tracking link included in your return confirmation email, or by clicking here.