Levi’s offers a one-time price adjustment on one full-price item purchased on Levi.com if the item is marked down online within 14 days of purchase. Here’s what you need to know:
Eligibility
- Price adjustments only apply to full-priced items that are now marked down on Levi.com.
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Exclusions: Items purchased before major promotional events (e.g., Black Friday, Cyber Monday, Warehouse Sale) do not qualify for price adjustments. This means:
- If you purchased an item before a sale started, such as during Warehouse or Black Friday promotions, the item is not eligible for the discounted price.
- Final Sale items and special promotions are also excluded. Check the specific Terms and Conditions for each promotion.
Limitations
- Price adjustments are only eligible for one item per order within the 14-day window.
- Once a price adjustment has been processed, no further adjustments can be made on the same item or any other items in the order.
Refund Process
- For orders that have already shipped, adjustments will be processed within 3-5 business days and refunded to your original payment method.
- For unshipped orders, the adjusted price will appear on your shipping confirmation.
Important Notes
- You can select either a price adjustment or a promotional discount at the time of purchase, but not both.
In-Store Purchases
For in-store purchases, please visit your nearest Levi’s® Retail Store with your item(s) and the original receipt to discuss any price adjustment requests. Use our store locator to find a location near you.