We'll send you an email notification with your order information and carrier tracking details once your order ships. Your tracking information may take up to 24 hours to appear after your item ships.
You can always check on the status of your order by going to your by clicking on the tracking button below.
If your order status is currently "Awaiting Carrier Pickup," this means the package is ready for shipment and is awaiting pickup by the carrier. Once the carrier collects the package, tracking information will be updated with an estimated delivery date and other relevant details. Please note that carrier pickup times can vary.
Estimated Delivery Timeframe:
- Here are the estimated delivery timeframes:
- Ground: 3-6 business days
- 2-Day: 2 business days
- Overnight: 1 business day
Common Reasons for Delays:
If you see your order has been delayed past the original estimated delivery date, please know your package is still on its way. Various factors, including weather conditions, carrier capacity (especially during holidays), an incorrect address, or missing apartment/building details, might contribute to delays.
- Check your order tracking for progress to confirm your package is moving through the system. Please allow up to 2-5 days for the status to be updated. If you experience delays beyond the estimated timeframe, reach out to our customer support team for assistance.
- Confirm your shipping address to prevent issues.
Multiple Packages Information:
- In certain cases, your order may be sent in multiple packages arriving on different days. We provide tracking information for all packages, along with details on which items you can expect in each package.
For added convenience, you can enable notifications in the Levi’s® app by signing up for SMS/Text updates. Click here to learn more.