Occasionally, all or part of an order will be canceled. Unfortunately, we don’t always have a lot of information available as to why some orders are canceled.
The most common reasons are:
- There was an inventory issue that prohibited us from fulfilling your order.
- There was an issue with your billing information or the payment method.
- The shipping address was invalid (Please note that we do not ship to businesses that forward packages internationally).
- Duplicate orders
If your order is canceled, you'll receive an important email explaining the details. If you were charged for a canceled item those charges will be refunded back onto your account in its original form of tender.
