Changing an order
Can I edit or change my order after it is placed?
If you need to update your items or delivery address, please contact us within one hour of placing your order. Once an order has been placed for more than one hour, it begins processing and can no longer be changed or canceled.
Are there any payment method restrictions?
Yes.
- Credit card and PayPal orders: Items may be added or removed, and the shipping method may be updated within the first hour.
- Afterpay and Cash App orders: Items may be canceled within the first hour, but items cannot be added and shipping methods cannot be changed.
After an order begins processing
What if I missed the one-hour window?
Once an order begins processing, we cannot modify, cancel, or stop the shipment.
What are my options if I no longer want the order?
Eligible items may be returned or exchanged after delivery in accordance with our Returns and Exchanges Policy.
Final sale items are not eligible for return or exchange.
Where can I learn more about returns and exchanges?
See our Returns and Exchanges article for eligibility requirements, available return options, and processing timelines.