Can I return a Pickup In-Store order?
Yes. Online orders placed using Pickup In-Store can be returned either online or at any participating Levi's® store.
Can I exchange a Pickup In-Store order?
Yes. Online orders placed using Pickup In-Store can be exchanged online or at any participating Levi's® store.
Where can I start a return or exchange?
Visit our Returns & Exchanges article for instructions on starting a return or exchange online, or bring your item to a participating Levi's® store for assistance.
Holiday Pick Up Schedule
To give our hardworking store associates a well-deserved break this holiday season, please take note of the following changes to our pickup schedule:
- Orders placed after 5:00 PM local time on Wednesday, November 25th will be available for pickup starting Saturday, November 28th.
- Pickup will be unavailable on Thursday, November 26th in observance of the holiday.
- Orders placed after 2:00 PM local time on Thursday, December 24th will be available for pickup starting Saturday, December 26th.
- Pickup will be unavailable on Thursday, December 25th in observance of the holiday.