Refunds can take up to 10 business days to show up back in your account. Refunds are issued in the original form of payment. Gift returns are refunded to the original purchaser.
Due to high holiday volume and bad weather in some parts of the country, you may see your package in the same status (e.g. Awaiting Carrier Pickup, In Transit) or in the same city for a few days. Please allow an additional 2-5 days for your order to be delivered. Mail-in Returns and Exchanges will be processed 10-15 business days after it's been delivered. Thank you for your patience — we’re grateful.
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Have an account with us? Simply log into your Levi's® account to check on your refund status.
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Once logged in, do the following:
- Click on your name displayed in the upper right-hand corner of your web browser.
- Click on Purchase History to track your return and check the status of your refund.
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Once logged in, do the following:
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Guest user? Track your return here or use the link in your return confirmation email.
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Used Happy Returns? For all items processed through Happy Returns, your refund is processed the same day the item is returned, but you may need to wait up to 7-10 business days for your refund to be posted to your original payment method.
