Why haven't I received my welcome offer?
If you recently signed up for Levi's® email subscriptions, it may take up to 4 to 6 hours for your welcome offer email to arrive. If you have not received your welcome offer after that time, please check your spam or junk folder.
Who is eligible for the welcome offer?
The welcome offer is available to first-time subscribers only.
Can I combine my welcome offer with another promotion?
No. The welcome offer cannot be combined with other promotional codes or discounts.
What should I do if I still haven't received my welcome offer?
If you have checked your spam or junk folder and still have not received your welcome offer, please contact our Customer Service team for assistance.