We hope you’re pleased with your new Levi’s®. If for any reason you’re not fully satisfied, any item purchased at Levi’s®, Levi’s® Outlet or levi.com (except customized product) can be returned for a full refund within 60 days of date of purchase, in original form of tender.
- Returns are FREE for Red Tab™ Members. Become a member now, then start your return.
- A $7.50 return processing fee will be processed for mailed returns for non-Red Tab™ Members.
- All refunds are made in the original form of payment.
- In-store returns made without a receipt are eligible for store credit only.
- Shipping and handling fees, gift wrap charges, and donations are nonrefundable.
- Custom items and final sale items are nonrefundable.
- International customers who purchase from U.S. online are responsible for all return-shipping costs.
- Items purchased in a Levi’s® store outside the U.S. or shipped to a foreign address cannot be exchanged in a Levi’s® store in the U.S.
- In-store Retail or Outlet purchases may only be returned in-store and may not be returned by mail or with Happy Returns.