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  1. Levi’s® Customer Service
  2. Orders

Orders


Track My Order

  • How do I sign up for SMS/Text updates to track my order?
  • Where is my order and how do I Track it?
  • Why is my order late?
  • When will my order start processing?
  • I think my package may be lost/stolen/missing, what can I do?
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Place Order

  • Does Levi's provide assistance placing orders?
  • What if my items are out of stock online?
  • Why can’t I add an item to my shopping cart?
  • Can I have my order gift-wrapped?
  • Can I continue to place orders?

Change or Cancel Order

  • How do I cancel my order?
  • Can I change the ship to address of my order?
  • Can I edit or change the items or quantity on my order?
  • How can I request to pick up my order at a FedEx location?
  • Why did my order get canceled?
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Promotions

  • Levi's Promotional Offers
  • How Do I Redeem a Levi's® Promotional Code?
  • Does Levi's® Offer Price Adjustments?
  • Why Haven't I Received My Welcome Offer?

Accessibility Support

  • Can I share usability feedback?
  • Does Levi's offer accessibility assistance?
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