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  2. Orders

Orders


Track My Order

  • How Do I Sign Up For SMS / Text Updates To Track My Order?
  • Where is my order and how do I Track it?
  • I think my package may be lost what can I do?
  • When will my order start processing?
  • Why is my order coming in multiple/separate shipments?

Place Order

  • Finding and Using Order Numbers
  • What is a Pre-Order Back Order and How Does it Work?
  • What is a BackPocket Order and How Does it Work?
  • Does Levi's provide assistance placing orders?
  • What if my items are out of stock online?
See all 9 articles

Change or Cancel Order

  • How do I cancel my order?
  • Can I change the ship to address of my order?
  • Can I edit or change the items or quantity on my order?
  • How can I request to pick up my order at a FedEx location?
  • Why did my order get canceled?
See all 6 articles

Promotions

  • How Do I Redeem a Levi's® Promotional Code?
  • Final Sale FAQ
  • Levi's Promotional Offers
  • Does Levi's® Offer Price Adjustments?
  • Medical Professional and First Responder Discount Program for Levi's® Customers
See all 9 articles

Accessibility Support

  • Can I share usability feedback?
  • Does Levi's offer accessibility assistance?
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